Hand Pump Pressure Washer

We recently received delivery of a Hand Pump Pressure Washer but it does not have a warranty along with it. Please help.

www.savewatersavemoney.co.uk is committed to supplying quality products to our customers and we provide a 6-month no quibble guarantee for manufacturing defects to all our clients. (The manufacturer does not supply a warranty).  However, this has been rectified with the new UK-bound products.

The instructions received along with Auto Washer are very poorly translated.

We sincerely apologize for the poor quality of the translation in the instructions manual. However, we have raised this issue with the manufacturer and we hope to rectify this soon.

Can you advise on how ecologically-friendly pressure washers are?

The pressure washer is made from Polypropylene and imported by road from Poland, so there is of course a carbon footprint to take into account. However, they require neither electricity nor a hosepipe, and deliver water in a measured and optimal way. Thereby, they save energy and water versus alternative methods (i.e. hosepipe or electrical pressure washers).

www.savewatersavemoney.co.uk supplies Hand Pump Pressure Washers to various companies that have conducted ethical investigation into our company and products prior to trading.

Thank you for dispatching my Water Pump. I have assembled and tested it as per the instructions however there seems to be a problem. When the pump is primed by pumping, water immediately starts coming out of the nozzle and continues to do so until the pump is empty.  The water should not com through the nozzle until the lever on the handle is pressed. Pressing the lever does nothing. Is there something I could check or do I need to return the product?

You could try a couple of things: above the lever on the handle is a flat piece of plastic which might be held down by a small brass pin. This is like a petrol pump on a car - it sounds like its postitioned on constant spray - hence why the water comes out immediately. Try sliding the plastic strip backwards so that it moves into the unlocked position.

If it's not that, then try pressing and releasing the trigger - it may be that it is stuck.

Finally, there's a small black wheel on the handle - try turning to see if by loosening it , it reduces pressure on the trigger and this then allows it to snap shut.

Could you tell me if the Hand Pump Pressure Washer comes complete with the hose etc.?

The Hand Pump Pressure Washer comes as per the image on the site which shows it fully functional with a 250 cm hose, lance (approx 55 cm) and lance nozzle.  We also sell a number of accessories too which you might find useful.

What should I do when the Hand Pump Pressure Washer is empty?

Ensure that the pressure is released by releasing the pressure valve before unscrewing the handle.